Dahua is the only manufacturer in the industry to offer a 5-year warranty to all dealer partners. This covers all Dahua cameras, recorders, accessories and transmissions. (HDD hard drives are 3 years and all monitors are 1 year)
We know how important it is to get answers to questions immediately, especially when handling a large customer or high-profile project. Our 4-star partners are assigned a dedicated consultant to help close the deal. Bridging the gap between partner and regional sales manager, this liaison will help finalize quotes, revise bids, and access any additional resources that may be required.
To make sure our partners are getting the most out of everything the All-Star program has to offer, all 3- and 4-star partners are assigned a Partner Care Assistant to help follow up on business opportunities and take advantage of program benefits.
Our rewards program compensates our partners for their business with Dahua. As they sell products and hold trainings, they will cash in on promo items, demo products, support, and more.
As technology continues to advance, rest easy knowing that upgrades won’t be a hassle. We award a “future-proof” credit for large projects, valid for up to three years and one credit per project, to help offset the cost of product upgrades.